Resources

SCVO
Cyber resilience

Information about Cyber Essentials and other resources

ICO
Communications, marketing & data

Assessment tool allowing charities to check their level of compliance with data protection requirements

NCVO KnowHow NonProfit
Communications, marketing & data

An overview of the main digital fundraising techniques

Alastair Dutton
Tools & equipment

Blog post comparing G Suite and Office 365

NCVO
Tools & equipment

Technology is now an integral part of the work of any charity. This page covers the main topics you need to consider across the work of your organisation.

SCVO One Digital
Leadership

Scottish charity leaders call to action on what is needed to create a digitally confident third sector in Scotland.

Charity Catalogue
Communications, marketing & data

Resource site with free and discounted tools for charities

Curated list of software and platforms for charities, sorted by work area

Ellie Hale
Leadership

Ellie Hale, digital fellowship and communities lead at CAST, talks about digital leadership.

SCVO
Communications, marketing & data

Information and free resources to help charities understand and comply with data protection requirements

Charity Digital News
Tools & equipment

Infographic overview of the main differences between the two main cloud productivity suites.

SCVO One Digital
Leadership

This follow-up report reviews progress, providing practical examples of how organisations are adapting and evolving in our digital world. 

NCSC
Cyber resilience

A 20 page how-to guide to help charities take action to improve their cyber security

Janet Thorne
Leadership

Recruiting a digital trustee can be a good way to bring expertise on to your board. But what kind of person do you need and what role would they play?

Cyber resilience

General resources on scams and suspected fraud.

Cyber resilience

Simple and accessible general advice on staying safe online.

NCSC
Cyber resilience

A basic overview of the key issues around Cyber Security

NCVO KnowHow NonProfit
Communications, marketing & data

Steps for developing a comms strategy for your organisation – how-to guide

Julie Dodd
Leadership

The New Reality’s contributors make a clarion call for pioneering leadership to seize the opportunity to use digital transformation to drive a new era of social impact and to recognise that `business as usual’ poses as much risk as creating space for experimentation and action.

Louise Macdonald & Simon Hopkins
Leadership

Louise Macdonald OBE, CEO of Young Scot, and Simon Hopkins, CEO of Turn2Us share they’ve learned about digital leadership, from why charities need to do it, how they’ve developed their skills in this area and the risks as well we opportunities they’ve encountered along the way.

Google
Communications, marketing & data

Analytics Academy helps you learn about Google’s measurement tools so that you can grow your business through intelligent data collection and analysis

Steve Armstrong
Communications, marketing & data

Marie Curie’s Head of Digital Steve Armstrong shares how digital has helped them look at the supporter journey through another lens and what he has learned along the way

Platypus Digital
Communications, marketing & data

Overview of how charities can make use of Facebook adverts Platypus Digital

Modern Nonprofit
Tools & equipment

Explanation of the benefits of Trello for project management across distributed teams

NCSC
Cyber resilience

Introduction to password managers and their benefits

Cyber resilience

Accessible e-learning platform

Data Orchard CIC & Datakind UK
Communications, marketing & data

A report exploring both the theory and real-life practice of how organisations improve and increase their capability in using data.

G2 Crowd
Tools & equipment

Business Software review platform

TechSoup Canada
Tools & equipment

A primer on the key issues and stages in implementing a CRM, with links to case studies.

Tech Trust
Tools & equipment

A step-by-step guide to the strategy for selecting the best software for charities

Third Sector
Communications, marketing & data

An overview of the most popular online fundraising platforms and tips on how to use them effectively

Cyber resilience

An online tool which helps organisations find out how resilient they are to cyber attacks and practise their response in a safe environment.

Cyber resilience

Resources designed to encourage essential cyber security discussions between the Board and their technical experts.

Cyber resilience

Guidance on how organisations can protect themselves in cyberspace, including the 10 steps to cyber security.

DataKind
Communications, marketing & data

Community of probono data scientists that run hack days for charities and free office hours sessions

A place for product-loving enthusiasts to share and geek out about the latest mobile apps, websites, hardware projects, and tech creations

Cyber resilience

A free helpline to help organisations confirm they have been the victim of an attack and, if so, provide expert guidance to get them back to secure operations.

NCSC
Cyber resilience

Policy-level questions to help your board engage strategically with cyber resilience issues.

DataKind
Communications, marketing & data

Comprehensive model covering 7 key themes across a 5-stage journey

Facebook
Communications, marketing & data

Explore free online courses about marketing on Facebook, Instagram, Messenger and Audience Network.

Cyber resilience

Guidance that helps small to medium sized organisations prepare their response to and plan their recovery from a cyber incident.

Cyber resilience

How to improve cyber security within your charity – quickly, easily and at low cost.

SCVO
Communications, marketing & data

Transparency statement and links to open data projects

Cyber resilience

The best place to find up to the minute cyber services information, resources and support across Scotland.

SCVO
Delegation Leadership

A Scheme of Delegation is a reference document showing what authority to make decisions the board has delegated to committees, staff or volunteers under the powers of the governing document.

Bayes Business School, City, University of London
Leadership Senior staff

If you have paid staff it’s important to be clear about separate roles and responsibilities, and legal liabilities. Trustees and staff are mutually dependent and a good relationship is key to them both effectively fulfilling their roles. a form to fill in to download the guides. Immediate access is given once form filled in.

Scotland's Third Sector Governance Forum
Governance code third sector Leadership

The Scottish Governance Code sets out five core principles of good governance for the boards of charities, voluntary organisations and social enterprises in Scotland encouraging them to look at and improve their governance

SCVO
Leadership Roles & responsibilities

Trustees have formal power and ultimate responsibility and they need to be aware of this and and act in the best interests of the organisation, following all requirements of law and regulation and their governing document.

Cyber resilience

Resources and links from SCVO, including information about Cyber Essentials

NCVO KnowHow NonProfit
Communications, marketing & data

A guide to getting started with social media, and how to use it to help you reach more people.

SCVO
Code of conduct Leadership

It’s important to have an agreed set of guidelines outlining the responsibilities and standards expected of trustees. It should highlight the importance of collective decision making, and will help identify and address issues and provide trustees with an understanding of what is expected of their role.

Bayes Business School, City, University of London
Board reports Control Leadership

Trustees need to have information that is concise, relevant, reliable, timely, and fit for purpose to reach good collective decisions.

SCOPE
Leadership Openness & transparency

Trustees should be open and transparent in their governance to protect the reputation of their organisation.

SCVO
Leadership Role descriptions

A written statement describing the responsibilities and support arrangements for a volunteer will help everyone know and respect the difference between governance and day to day operations

SCVO
Leadership Roles & responsibilities subcommittees

If your governing document gives you the power to do so, you may delegate authority to a sub-committe which allows more time to be spent on certain issues. But any decisions affecting your organisation should be made by all the trustees acting together.

UK Government
Leadership Roles & responsibilities directors

UK Government advice – Company directors are regulated by Companies House and subject to the Companies Acts and other legislation. If your organisation is a charitable company then your trustees will be subject to company law and regulated by OSCR as well.

SCVO
Collective responsibility Leadership

All trustees are responsible for their own actions, and for the actions and decisions taken by trustees when acting together. As responsibility is collective, if there are any legal or financial repercussions from decisions made by trustees, then all members of that group can be held legally liable in equal proportion.

Trustees need to know how to measure their organisation’s success, learn how to improve, make evidence-based decisions, and report on the difference their organisation is making.

OSCR
Leadership Trustee duties

Charity trustees need to understand their general and specific duties which are set out in law and regulated by the the Scottish Charity Regulator (OSCR).

Developing Governance Group
Leadership Mission values and objectives

If you define your vision, values and priorities it provides trustees with a common sense of purpose and a long-term direction, and allows you to communicate what you organisation is about.

Bayes Business School, City, University of London
Board strategy Leadership

Trustees need to know and respect the difference between governance and operations so they can focus on the direction of the organisation medium to long term rather than the day to day activities.

SCVO
Board behaviour Leadership Stakeholder communications

Your organisation depends on the trust and support of your stakeholders. To build a relationship of trust you should be able to clearly communicate your purpose, vision and values, and welcome feedback on your impact.

NCVO
Engagement with stakeholders Leadership

Your stakeholders are important to the success of your organisation so you need to know who they are and how to engage with them

Cyber resilience

Supporting cyber resilience across all sectors

  • Weekly cyber bulletin
  • Cyber Resilience Cyber Toolkit
  • Staff Training Guide
  • Third sector Cyber Catalyst network
Zoe Amar
Leadership

Since leadership is key to charities moving ahead with digital, what skills should leaders develop? Here are Zoe Amar’s top 7

SCVO
Job descriptions Leadership

A written statement describing the main duties, responsibilities and reporting relationships of staff will help everyone know and respect the difference between governance and day to day operations