Information about Cyber Essentials and other resources
Assessment tool allowing charities to check their level of compliance with data protection requirements
An overview of the main digital fundraising techniques
Blog post comparing G Suite and Office 365
Technology is now an integral part of the work of any charity. This page covers the main topics you need to consider across the work of your organisation.
Scottish charity leaders call to action on what is needed to create a digitally confident third sector in Scotland.
Resource site with free and discounted tools for charities
Curated list of software and platforms for charities, sorted by work area
Ellie Hale, digital fellowship and communities lead at CAST, talks about digital leadership.
Information and free resources to help charities understand and comply with data protection requirements
Infographic overview of the main differences between the two main cloud productivity suites.
This follow-up report reviews progress, providing practical examples of how organisations are adapting and evolving in our digital world.
A 20 page how-to guide to help charities take action to improve their cyber security
Recruiting a digital trustee can be a good way to bring expertise on to your board. But what kind of person do you need and what role would they play?
General resources on scams and suspected fraud.
A basic overview of the key issues around Cyber Security
Steps for developing a comms strategy for your organisation - how-to guide
The New Reality's contributors make a clarion call for pioneering leadership to seize the opportunity to use digital transformation to drive a new era of social impact and to recognise that `business as usual’ poses as much risk as creating space for experimentation and action.
Louise Macdonald OBE, CEO of Young Scot, and Simon Hopkins, CEO of Turn2Us share they’ve learned about digital leadership, from why charities need to do it, how they’ve developed their skills in this area and the risks as well we opportunities they’ve encountered along the way.
Simple and accessible general advice on staying safe online.
Analytics Academy helps you learn about Google's measurement tools so that you can grow your business through intelligent data collection and analysis
Marie Curie’s Head of Digital Steve Armstrong shares how digital has helped them look at the supporter journey through another lens and what he has learned along the way
Overview of how charities can make use of Facebook adverts Platypus Digital
Explanation of the benefits of Trello for project management across distributed teams
Introduction to password managers and their benefits
A report exploring both the theory and real-life practice of how organisations improve and increase their capability in using data.
A primer on the key issues and stages in implementing a CRM, with links to case studies.
A step-by-step guide to the strategy for selecting the best software for charities
An overview of the most popular online fundraising platforms and tips on how to use them effectively
An online tool which helps organisations find out how resilient they are to cyber attacks and practise their response in a safe environment.
Resources designed to encourage essential cyber security discussions between the Board and their technical experts.
Guidance on how organisations can protect themselves in cyberspace, including the 10 steps to cyber security.
Community of probono data scientists that run hack days for charities and free office hours sessions
A place for product-loving enthusiasts to share and geek out about the latest mobile apps, websites, hardware projects, and tech creations
Policy-level questions to help your board engage strategically with cyber resilience issues.
Comprehensive model covering 7 key themes across a 5-stage journey
A free helpline to help organisations confirm they have been the victim of an attack and, if so, provide expert guidance to get them back to secure operations.
Explore free online courses about marketing on Facebook, Instagram, Messenger and Audience Network.
Guidance that helps small to medium sized organisations prepare their response to and plan their recovery from a cyber incident.
How to improve cyber security within your charity - quickly, easily and at low cost.
Transparency statement and links to open data projects
The best place to find up to the minute cyber services information, resources and support across Scotland.
A Scheme of Delegation is a reference document showing what authority to make decisions the board has delegated to committees, staff or volunteers under the powers of the governing document.
If you have paid staff it's important to be clear about separate roles and responsibilities, and legal liabilities. Trustees and staff are mutually dependent and a good relationship is key to them both effectively fulfilling their roles. a form to fill in to download the guides. Immediate access is given once form filled in.
The Scottish Governance Code sets out five core principles of good governance for the boards of charities, voluntary organisations and social enterprises in Scotland encouraging them to look at and improve their governance
Trustees have formal power and ultimate responsibility and they need to be aware of this and and act in the best interests of the organisation, following all requirements of law and regulation and their governing document.
Trustees should recognise that everyone has the right to fairness, respect, equality, dignity and autonomy and regularly refer back to these principles during decision making. They should ensure that their organisation complies with relevant equalities legislation and guidance, and review and assess the organisation's actions, policies and values to ensure that they are in line with the principles.
A guide to getting started with social media, and how to use it to help you reach more people.
Resources and links from SCVO, including information about Cyber Essentials
A board should incorporate the PANEL principles of Participation, Accountability, Non-discrimination, Empowerment and Legality when engaging with stakeholders.
A board should have a statement of intent that outlines their commitment to promoting equality, diversity and inclusion throughout the organisation
It's important to have an agreed set of guidelines outlining the responsibilities and standards expected of trustees. It should highlight the importance of collective decision making, and will help identify and address issues and provide trustees with an understanding of what is expected of their role.
Trustees need to have information that is concise, relevant, reliable, timely, and fit for purpose to reach good collective decisions.
A written statement describing the responsibilities and support arrangements for a volunteer will help everyone know and respect the difference between governance and day to day operations
If your governing document gives you the power to do so, you may delegate authority to a sub-committe which allows more time to be spent on certain issues. But any decisions affecting your organisation should be made by all the trustees acting together.
UK Government advice - Company directors are regulated by Companies House and subject to the Companies Acts and other legislation. If your organisation is a charitable company then your trustees will be subject to company law and regulated by OSCR as well.
All trustees are responsible for their own actions, and for the actions and decisions taken by trustees when acting together. As responsibility is collective, if there are any legal or financial repercussions from decisions made by trustees, then all members of that group can be held legally liable in equal proportion.
Trustees need to know how to measure their organisation's success, learn how to improve, make evidence-based decisions, and report on the difference their organisation is making.
Charity trustees need to understand their general and specific duties which are set out in law and regulated by the the Scottish Charity Regulator (OSCR).
If you define your vision, values and priorities it provides trustees with a common sense of purpose and a long-term direction, and allows you to communicate what you organisation is about.
Trustees should be open and transparent in their governance to protect the reputation of their organisation.
The SCVO HR Service provides voluntary sector organisations across Scotland with expert HR and employment support. Anyone can get free templates, resources and information, and a paid subscription service offers further additional HR guidance and bespoke 1-to-1 support with an HR expert.
Trustees need to know and respect the difference between governance and operations so they can focus on the direction of the organisation medium to long term rather than the day to day activities.
Your organisation depends on the trust and support of your stakeholders. To build a relationship of trust you should be able to clearly communicate your purpose, vision and values, and welcome feedback on your impact.
Your stakeholders are important to the success of your organisation so you need to know who they are and how to engage with them
Supporting cyber resilience across all sectors
Since leadership is key to charities moving ahead with digital, what skills should leaders develop? Here are Zoe Amar's top 7
Boards should have an Equality, Diversity and Inclusion policy which all board members, staff and volunteers are aware of, and how it relates to their work. This should be reviewed periodically.